1. Information We Collect
We may collect personal information that you voluntarily provide when you contact us or submit an enquiry through our website.
This may include:
- Your name
- Email address
- Telephone number
- Company or organisation name
- Event details and requirements
- Location and event dates
- Any other information you choose to provide
We may also collect basic technical information about how visitors use our website, such as IP address, browser type, device information and pages visited.
2. How We Use Your Information
We may use your information to:
- Respond to enquiries and requests
- Provide information about our services
- Prepare quotations or proposals
- Communicate with you about your event
- Deliver and manage our services
- Improve our website and services
- Maintain appropriate business and administrative records
- Meet legal or regulatory obligations where applicable
We will only use your personal information where we have a lawful basis to do so.
3. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
While we take appropriate steps to protect your information, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
4. Sharing Your Information
We do not sell or rent your personal information.
Where necessary to provide our services, we may share relevant information with trusted service providers, suppliers, contractors or event partners. We only share information where it is reasonably necessary for the relevant business or event-related purpose.
We may also disclose information where required by law or where necessary to protect our legal rights.
5. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling our contractual, legal, accounting or reporting obligations.
When information is no longer required, we will take appropriate steps to securely delete or dispose of it.
6. Cookies
Our website may use cookies and similar technologies to improve functionality, understand website usage and enhance your browsing experience.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.
7. Third-Party Services
Our website may use third-party services, such as website hosting, analytics, contact forms or other technical services. These providers may process information on our behalf where necessary to provide their services.
We encourage you to review the privacy policies of relevant third-party services where appropriate.
8. Your Privacy Rights
Depending on your circumstances and applicable UK data protection law, you may have rights including:
- The right to request access to your personal information
- The right to request correction of inaccurate information
- The right to request deletion of your information in certain circumstances
- The right to restrict certain processing
- The right to object to certain processing
- The right to request data portability where applicable
- The right to withdraw consent where processing is based on consent
If you would like to exercise a privacy right, please contact us using the details below.
9. Marketing Communications
If we send marketing communications, we will do so in accordance with applicable privacy and electronic marketing laws.
You can unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.
10. Children’s Privacy
Our website and services are intended for businesses, organisations and general audiences. We do not knowingly collect personal information from children for marketing or other purposes.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or privacy practices.
Any updates will be published on this page with a revised Last Updated date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our contact us page.